2nd Chance Consumer Advocates
Customers Can Check Status 24/7 Online
You can log in and have access to credit repair status, notes, dispute history, attachments, agreements, and more. No more phone calls asking “what have you deleted,” you can log in and have real-time access to status.
Easy to understand charts and graphs
If you are asking yourself “What have you deleted again?” and “How many items are you working on?” then you will quickly realize the time saving value of the customer portal. The portal details your status in several formats.
The summary page has multiple combinations of charts and graphs to illustrate the information that has been entered into 2nd Chance Consumer Advocates’ credit repair software.
You will have various options for viewing credit report and dispute status. The data is in an easy to understand format.
Credit repair agreements signed electronically
The sales cycle in the credit repair industry has proven to be time consuming and consistently has high fallout percentages. With the added tool of electronic signatures to your customer portal, signing contracts and delivering required disclosures becomes an effortless task.
Our company administrator can easily copy and paste your existing contracts, CROA disclosure, power of attorney and any other necessary disclosures into a section you can easily sign the through the portal.
Engage your customers in the process
Customers are notorious for not following through as they need to and changing their intentions. With 2nd Chance Consumer Advocates’ portal, you will instantly be engaged in the process of their credit restoration. You will have an easy to use interface to get your questions answered at the times that you want them answered.
When customers regularly interact, they are more likely to be successful in their efforts. Happy customers send lots of referrals!!
Central and secure communication
Our Clients communicate with us through an interactive notes system. The notes system keeps track of all notes back and forth and notifies each party thorough e-mail when they have a note to read. Unlike traditional e-mail, the notes system is a secure method for transmitting information back and forth, and it’s centralized so everyone at 2nd Chance Consumer Advocates can read and write correspondence.
File attachments back and forth
Getting documents to and from our customers securely is a key feature of the portal. Global and individual attachments will quickly become commonplace for you. You can upload a copy of your credit report, dispute updates, and any other document that you see fit. No more mailing or faxing.
We can also upload attachments for individual customers. We may also set it up so all customers get a copy of the attachment, perfect for contract, brochures, CROA Disclosure, referral coupon, etc.
Spanish credit repair software
The Spanish speaking population is growing at a pace that is barely measurable in the U.S. We realize the importance of catering to our individual client’s needs, that is why we offer first online Spanish credit repair Client Portal. Clients can interact in their native tongue.
More customer portal features
When a customer uploads new attachment or writes a note 2nd Chance Consumer Advocates. will be alerted immediately.
Safe and Secure
The portal uses firewall protection, detection systems, hacker monitoring, and SSL encryption
8-minute training video will automatically instruct our customers on how to use the portal.
Nothing to download or install
The portal is web-based, so our customers do not have to download or install anything. All you need is internet access and a web-browser
Credit Education Center
The credit education empowers our customers with easy to access credit information and articles